African Palms is a site operated by African Palms Ltd and its affiliates provide access to the africanpalms.co.uk website (the “website”) and sell physical products, downloads of data, goods and services to you, subject to the terms and conditions set out below. By using the website, you agree to be bound by these terms and conditions which together with our privacy policy govern African Palms’ relationship with you while you use this website.
The term ‘African Palms Ltd’ or ‘us’ or ‘we’ refers to the owners of the website whose company registration number is 1809993. The term ‘you’ refers to the user or viewer of our website.

Prices

All prices are in pounds sterling (GBP – £) or in euros (€). As we’re a UK registered company, this makes our taxes a whole lot easier. If you wish to convert GBP or euros into your local currency, the XE Universal Currency Converter will give you an indication of equivalent value.

Please note we charge VAT on all orders to UK customers and customers within the European Union. All prices advertised include VAT.

Ordering and delivery

Orders may be by telephone, post or online.

The crosses will be despatched on receipt of order.
The cost of delivery is included in the quoted price.

Most orders are delivered by Royal Mail or Interlink Express Ltd.

Payment

Payment may be by cheque made payable to African Palms Ltd. By bank transfer or by credit or debit card through Paypal facility on our website or by telephone.

Security

We use PayPal to process our transactions. They’re reliable, secure and you don’t need an account in order to use the service.

We strongly recommend that you do not send credit card numbers by email but use the Paypal facility on our website or telephone us directly.

We use the information you provide us to administer your account and we do not disclose details to anyone else.

We do not store any customers financial details.

Cancellations

Orders can be cancelled at any time. If you want to cancel your order, please notify us as soon as possible.

Guarantees and returns

All items are guaranteed to be brand new and should reach you in perfect condition.

Orders can be returned to us for a full refund if necessary.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Contact us

If at any stage in the ordering process you encounter a problem please get in touch with us though our support area.

Postal address: African Palms, 46 Brandon Street, London SE17 1NL, United Kingdom

Phone number: +44 (0)20 7703 0719